Datenschutzerklärung

EXAMLY

PRIVACY POLICY & TERMS OF SERVICE

Last Updated: August 21, 2026

This Privacy Policy and Terms of Service ("Agreement") governs your use of the Examly website, online store, products, and related services.

By accessing, browsing, or using the Examly website, or by placing an order through our online store, you acknowledge that you have read, understood, and agreed to the applicable terms contained in this Agreement.

If you do not agree with these terms, please do not use the website or purchase products from Examly.

PART I — TERMS OF SERVICE

1. About Examly

The Examly website and online store are operated under the name Examly.

For customer support, orders, returns, warranty claims, complaints, or questions regarding these Terms, you can contact us at:

Email: support@examly-store.com

2. Acceptance of These Terms

By using the Examly website or purchasing a product, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you are purchasing products on behalf of a company, organization, or other legal entity, you confirm that you have authority to enter into the transaction on its behalf.

3. Eligibility

You may use the Examly website only if you are legally capable of entering into a binding agreement under the laws applicable to you.

You are responsible for ensuring that the information you provide to us is accurate, complete, and up to date.

You must not use the website or our products for any unlawful purpose.

4. Our Products

Examly offers consumer products including electronic calculators, pens, accessories, and related products.

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate.

However:

  • Product images may differ slightly from actual products;

  • Colors may appear differently depending on your device;

  • Packaging may vary;

  • Product specifications may occasionally be updated;

  • Product availability may change;

  • Minor manufacturing differences may occur.

We reserve the right to correct typographical, pricing, technical, or product-description errors.

5. Intended and Lawful Use of Products

Some Examly products may include functions such as note storage, electronic features, applications, connectivity, or other capabilities.

The availability of a particular function does not mean that its use is permitted in every situation.

You are solely responsible for determining whether a product is permitted in:

  • An examination;

  • A classroom;

  • A university;

  • A school;

  • A professional certification test;

  • A workplace;

  • A competition;

  • Any other regulated or supervised environment.

Examly does not encourage cheating, academic misconduct, fraud, deception, or violation of examination or institutional rules.

You are solely responsible for complying with the rules of the institution, examination authority, employer, testing center, or other organization governing your use of the product.

You must not use Examly products for unlawful purposes.

6. Product Availability

We do not guarantee that every product displayed on our website will remain available.

We may:

  • Limit quantities;

  • Discontinue products;

  • Change product specifications;

  • Change prices;

  • Remove products;

  • Refuse orders where reasonably necessary.

If a product becomes unavailable after you have placed an order and we are unable to fulfill the order, we will notify you and refund any amount paid for the unavailable product.

7. Prices

Product prices are displayed in the currency shown on the website or at checkout.

Where applicable, taxes and mandatory charges will be displayed before you complete your purchase.

Depending on the destination country, additional customs duties, import taxes, brokerage fees, or other charges may apply.

We reserve the right to change prices at any time.

A price change will not affect an order that has already been accepted and confirmed, except where an obvious pricing error has occurred.

8. Pricing Errors

Although we make reasonable efforts to ensure that all prices are accurate, occasional errors may occur.

If a product has been listed at an obviously incorrect price, we may:

  1. Contact you regarding the error;

  2. Cancel the affected order; and

  3. Refund any payment already made.

We will not knowingly charge you a materially incorrect price without informing you.

9. Orders

When you place an order through our website, you are submitting an offer to purchase the selected products.

After submitting your order, you may receive an order confirmation email.

An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been finally accepted if additional verification is required.

We may refuse or cancel an order where reasonably necessary, including where:

  • A product is unavailable;

  • There is an obvious pricing or product-description error;

  • We suspect fraud or unauthorized activity;

  • Shipping restrictions prevent delivery;

  • The order information is incomplete or inaccurate;

  • The transaction creates a legal, security, or operational risk;

  • The order violates these Terms or applicable law.

If we cancel an order after receiving payment, we will refund the amount paid for the cancelled portion of the order.

10. Payment

Payment must be completed using an available payment method displayed at checkout.

Payments may be processed by third-party payment providers.

You authorize the relevant payment provider to process the transaction for the amount displayed at checkout.

Examly does not control third-party payment providers and is not responsible for payment failures caused by their systems.

11. Shipping and Delivery

We aim to process and dispatch orders within the estimated timeframe displayed on our website or at checkout.

Delivery times are estimates unless expressly stated otherwise.

Delivery may be delayed by circumstances including:

  • Carrier delays;

  • Customs processing;

  • Public holidays;

  • Weather;

  • Incorrect addresses;

  • Import restrictions;

  • Transportation disruptions;

  • International shipping conditions;

  • Events outside our reasonable control.

Where tracking is available, we may provide tracking information after dispatch.

For EU consumers, mandatory delivery rights continue to apply. In particular, EU rules generally provide that goods should be delivered within the agreed period or, where no delivery period has been agreed, within 30 days.

12. Delivery Address

You are responsible for providing an accurate and complete delivery address.

If a package cannot be delivered because the address supplied by you is incorrect or incomplete, additional delivery costs may arise.

Where reasonably possible, we may attempt to contact you to resolve the issue.

13. International Orders and Customs

For international orders, the destination country may impose:

  • Customs duties;

  • Import taxes;

  • Brokerage fees;

  • Customs-processing charges;

  • Other government charges.

Unless expressly stated otherwise at checkout, these charges may be the responsibility of the customer.

You are responsible for ensuring that the products you order may legally be imported into your country.

Examly does not guarantee that every product can be imported into every jurisdiction.

14. Returns

Examly currently offers a 30-day return policy.

Unless mandatory law provides otherwise, you may request a return within 30 days of receiving your order.

To request a return, contact:

support@examly-store.com

Please include:

  • Your order number;

  • Your name;

  • Email address used for the order;

  • Product you wish to return;

  • Reason for return, if applicable;

  • Photographs or additional information if requested.

We will provide return instructions after reviewing your request.

The 30-day Examly return policy is a voluntary commercial return policy and does not reduce or replace any mandatory consumer rights.

15. EU 14-Day Right of Withdrawal

If you are a consumer located in the European Union and your purchase qualifies as a distance contract, you generally have a statutory right to withdraw from the purchase within 14 days without providing a reason.

For goods, the 14-day period generally begins when you or a person designated by you receives the goods.

This statutory right exists independently of Examly's voluntary 30-day return policy.

Nothing in these Terms limits or removes mandatory statutory withdrawal rights.

16. Exercising Your Withdrawal Right

If you wish to exercise your statutory withdrawal right, you may contact:

support@examly-store.com

You may provide a clear statement that you wish to withdraw from your purchase.

Please include, where possible:

  • Your name;

  • Order number;

  • Email address;

  • Product concerned;

  • Date of order;

  • Date of delivery.

You do not have to use specific wording provided that your intention to withdraw is clear.

17. Returning Products

Where you exercise a statutory withdrawal right, you generally must send the goods back without undue delay and no later than 14 days after notifying us of your withdrawal.

For voluntary returns outside mandatory statutory withdrawal rights, the return conditions communicated by Examly will apply.

Unless applicable law requires otherwise, customers may be responsible for the direct cost of returning goods.

18. Condition of Returned Products

Customers exercising statutory withdrawal rights may inspect products to the extent reasonably necessary to establish their nature, characteristics, and functioning.

However, a customer may be responsible for diminished value resulting from handling beyond what is reasonably necessary to inspect the product, where permitted by applicable law.

For voluntary returns outside statutory withdrawal rights, products should generally be returned:

  • In reasonable condition;

  • With relevant accessories;

  • With original packaging where reasonably possible;

  • Without unnecessary damage or modification.

Mandatory statutory rights are not limited by these voluntary conditions.

19. Refunds

Where a statutory withdrawal applies, we will process the applicable reimbursement in accordance with applicable law.

EU rules generally require reimbursement within 14 days of receiving the consumer's withdrawal notification, although the trader may, in certain circumstances, withhold reimbursement until the goods are returned or evidence of return is provided.

Refunds will generally be made using the original payment method.

Where applicable, the refund will include the cost of standard delivery originally paid by the customer. Additional costs resulting from choosing a more expensive delivery method may not be refundable where permitted by law.

20. Damaged, Defective, or Incorrect Products

If you receive a product that is:

  • Damaged;

  • Defective;

  • Incorrect;

  • Missing essential components; or

  • Materially different from what you ordered,

please contact:

support@examly-store.com

as soon as reasonably possible.

Please provide your order number and photographs or other evidence where appropriate.

We will investigate the issue and provide the remedy required by applicable law or our applicable commercial policies.

21. Statutory Consumer Guarantee

If you are a consumer in the European Union, mandatory statutory consumer protections apply to qualifying purchases.

For new goods, EU consumer rules generally provide a minimum two-year legal guarantee against lack of conformity, subject to applicable national rules and exceptions.

Depending on the circumstances, a consumer may be entitled to:

  • Repair;

  • Replacement;

  • Price reduction; or

  • Refund.

The applicable remedy depends on the nature and circumstances of the defect and the applicable national law.

Nothing in these Terms reduces or excludes mandatory statutory consumer rights.

22. One-Year Commercial Warranty

Examly may advertise a one-year commercial warranty for certain products.

Where applicable, this warranty is an additional commercial warranty and does not replace or reduce mandatory statutory consumer rights.

The commercial warranty may cover defects in materials or workmanship occurring during the applicable warranty period.

The commercial warranty generally does not cover damage caused by:

  • Accidents;

  • Misuse;

  • Abuse;

  • Neglect;

  • Unauthorized modifications;

  • Unauthorized repairs;

  • Liquid damage;

  • Physical damage;

  • Improper charging;

  • Improper storage;

  • Normal wear and tear;

  • Failure to follow product instructions;

  • Use outside the intended purpose.

Mandatory statutory consumer rights remain unaffected.

EU consumer guidance confirms that a commercial warranty cannot replace or reduce the mandatory legal guarantee.

23. Warranty Claims

To submit a warranty claim, contact:

support@examly-store.com

Please provide:

  • Order number;

  • Name;

  • Email address;

  • Description of the problem;

  • Photographs or video where reasonably necessary;

  • Any other information reasonably required to investigate the claim.

We may request reasonable troubleshooting steps before approving a replacement or other remedy.

24. Product Safety

Products must be used according to their instructions and intended purpose.

You should read all applicable instructions, warnings, charging requirements, and safety information provided with a product.

If you believe that an Examly product presents a safety issue, stop using it and contact:

support@examly-store.com

25. Intellectual Property

Unless otherwise stated, the Examly website and its content are owned by or licensed to Examly.

This may include:

  • Logos;

  • Brand names;

  • Product names;

  • Text;

  • Graphics;

  • Images;

  • Videos;

  • Product descriptions;

  • Website design;

  • Software;

  • Marketing materials;

  • Other website content.

You may access the website for personal and lawful purposes.

You may not, without authorization:

  • Copy substantial portions of the website;

  • Reproduce Examly branding commercially;

  • Use Examly trademarks without permission;

  • Scrape website content abusively;

  • Republish proprietary content;

  • Create a competing website using our proprietary materials;

  • Reverse engineer the website except where permitted by law.

26. User Reviews and Content

If you submit reviews, comments, photographs, testimonials, or other content to Examly, you represent that:

  • You have the right to submit the content;

  • The content does not infringe another person's rights;

  • The content is not unlawful;

  • The content does not contain malicious software;

  • The content is not fraudulent.

To the extent permitted by law, you grant Examly a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, and distribute submitted content for legitimate business purposes, including marketing and website operation.

You retain ownership of your original content.

27. Prohibited Uses

You may not use our website or products to:

  • Violate applicable law;

  • Commit fraud;

  • Facilitate criminal activity;

  • Attempt unauthorized access to our systems;

  • Distribute malware;

  • Interfere with website security;

  • Abuse promotions;

  • Misrepresent your identity;

  • Infringe intellectual-property rights;

  • Harm other users;

  • Circumvent technical restrictions;

  • Engage in activity that creates unreasonable risk to Examly or others.

28. Academic and Examination Rules

Examly products may include features that could be restricted by educational institutions or examination authorities.

You are solely responsible for determining whether use of a product is permitted in a particular examination, assessment, classroom, or educational environment.

Examly does not guarantee that a product is permitted by:

  • Schools;

  • Universities;

  • Examination boards;

  • Testing centers;

  • Professional certification organizations;

  • Employers;

  • Government authorities.

Examly does not encourage users to violate examination rules or academic-integrity policies.

29. Website Availability

We make reasonable efforts to keep the website operational.

However, we do not guarantee uninterrupted availability.

The website may occasionally be unavailable due to:

  • Maintenance;

  • Technical problems;

  • Hosting issues;

  • Security incidents;

  • Updates;

  • Network problems;

  • Events outside our reasonable control.

30. Third-Party Services

Our website may use third-party services, including:

  • Payment processors;

  • Hosting providers;

  • Analytics providers;

  • Advertising platforms;

  • Shipping companies;

  • Email providers;

  • Fraud-prevention services;

  • Customer-support services.

Third-party providers may have their own terms and privacy policies.

31. Privacy

Our collection, use, storage, and disclosure of personal information is described in Part II — Privacy Policy of this document.

32. Limitation of Liability

To the maximum extent permitted by applicable law, Examly will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from use of the website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

Nothing in these Terms excludes or limits:

  • Mandatory consumer rights;

  • Liability for fraud or fraudulent misrepresentation;

  • Liability for death or personal injury where such exclusion is prohibited;

  • Product liability that cannot legally be excluded;

  • Any other liability that cannot legally be limited.

33. Force Majeure

Examly will not be responsible for delays or failures caused by circumstances outside our reasonable control.

These may include:

  • Natural disasters;

  • War;

  • Terrorism;

  • Government restrictions;

  • Strikes;

  • Transportation disruptions;

  • Customs delays;

  • Internet failures;

  • Telecommunications failures;

  • Power failures;

  • Cybersecurity incidents;

  • Supplier disruptions;

  • Other extraordinary events outside our reasonable control.

34. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on the website with a revised "Last Updated" date.

Changes will generally apply from the date of publication unless applicable law requires otherwise.

Changes will not retroactively remove mandatory rights that apply to transactions already completed.

35. Governing Law

These Terms are governed by the laws applicable to the legal entity operating Examly, subject to mandatory consumer-protection laws applicable to the customer.

If you are a consumer in the European Union, nothing in this section is intended to remove or restrict mandatory rights available to you under the laws applicable to your place of residence.

36. Complaints and Dispute Resolution

If you have a complaint or dispute, please contact us first:

support@examly-store.com

We will make reasonable efforts to resolve legitimate complaints amicably.

Consumers may also have access to mandatory consumer dispute-resolution mechanisms and courts available under applicable law.

Nothing in these Terms prevents a consumer from exercising mandatory legal rights.

37. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.

38. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce that provision in the future.

39. Contact Information

For all questions regarding orders, products, returns, refunds, warranties, complaints, privacy, or these Terms:

Examly

Email: support@examly-store.com

PART II — PRIVACY POLICY

40. Privacy Policy

This Privacy Policy explains how Examly ("Examly", "we", "us", or "our") collects, uses, stores, protects, and shares personal information when you visit our website, purchase our products, contact us, subscribe to marketing communications, or otherwise interact with our services.

41. Information We Collect

Depending on how you interact with our website, we may collect:

Identity Information

  • Full name;

  • Username, where applicable;

  • Customer account information.

Contact Information

  • Email address;

  • Telephone number;

  • Shipping address;

  • Billing address.

Order Information

  • Products purchased;

  • Order number;

  • Order date;

  • Purchase amount;

  • Delivery information;

  • Return information;

  • Warranty information.

Payment Information

Payment providers may process:

  • Card information;

  • Cardholder information;

  • Billing information;

  • Transaction identifiers;

  • Payment status;

  • Fraud-prevention information.

Where possible, payment information is processed directly by specialized payment providers rather than stored directly by Examly.

Customer Support Information

We may collect information you provide when communicating with us, including:

  • Emails;

  • Support requests;

  • Complaints;

  • Return requests;

  • Warranty requests;

  • Other correspondence.

Technical Information

When you use our website, we may automatically collect:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Language;

  • Approximate location derived from IP address;

  • Pages visited;

  • Products viewed;

  • Links clicked;

  • Time and date of visits;

  • Referring websites;

  • Session information;

  • Error information;

  • Other technical information.

42. How We Use Your Information

We may use personal information to:

  • Process orders;

  • Process payments;

  • Deliver products;

  • Provide tracking information;

  • Process returns;

  • Process refunds;

  • Handle warranty claims;

  • Provide customer support;

  • Communicate with you;

  • Operate our website;

  • Improve our products and services;

  • Analyze website performance;

  • Prevent fraud;

  • Detect security threats;

  • Protect our business;

  • Send marketing communications where permitted;

  • Comply with legal obligations;

  • Establish or defend legal claims.

43. Legal Bases for Processing

Where the GDPR applies, we may rely on one or more of the following legal bases.

Contract

We may process information when necessary to fulfill an order or provide services requested by you.

Legal Obligation

We may process information where necessary to comply with laws, regulations, tax requirements, accounting requirements, or other legal obligations.

Legitimate Interests

We may process information where necessary for legitimate business interests, provided those interests are not overridden by your rights and freedoms.

Examples include:

  • Website security;

  • Fraud prevention;

  • Customer support;

  • Business administration;

  • Improving services;

  • Protecting legal rights.

Consent

Where required by law, we may process personal information based on your consent.

You may withdraw consent at any time.

44. Marketing Communications

If you subscribe to our marketing communications, we may send:

  • Promotions;

  • Discounts;

  • New product announcements;

  • Product launches;

  • News;

  • Other marketing communications.

Where consent is required, we will obtain the appropriate consent before sending marketing communications.

You can unsubscribe at any time by:

Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.

45. Cookies

Our website may use cookies and similar technologies.

Cookies may be used for:

  • Shopping-cart functionality;

  • Checkout;

  • Authentication;

  • Security;

  • Website functionality;

  • Preferences;

  • Analytics;

  • Advertising;

  • Marketing measurement.

Some cookies may be strictly necessary for the website to function.

Where applicable law requires consent for non-essential cookies, we will request consent before activating them.

You may also be able to manage cookies through your browser settings or our cookie-management system.

Disabling certain cookies may affect website functionality.

46. Analytics

We may use analytics technologies to understand:

  • How visitors use our website;

  • Which products receive interest;

  • Which pages are visited;

  • How users navigate the website;

  • Website performance;

  • Conversion rates;

  • Marketing effectiveness.

Where required by law, non-essential analytics technologies will only be activated after obtaining the necessary consent.

47. Advertising

We may use third-party advertising and marketing technologies to promote Examly.

Depending on the technology used, these providers may receive information regarding:

  • Website visits;

  • Product views;

  • Advertisements viewed;

  • Advertisement interactions;

  • Purchases;

  • Other marketing events.

Where applicable law requires consent for such technologies, we will obtain consent before activating them.

48. Sharing Personal Information

We do not sell your personal information in exchange for money.

However, we may share personal information with service providers when reasonably necessary to operate our business.

These may include:

  • Payment processors;

  • E-commerce platforms;

  • Website-hosting providers;

  • Shipping companies;

  • Fulfillment providers;

  • Email providers;

  • Customer-support platforms;

  • Analytics providers;

  • Advertising providers;

  • Fraud-prevention providers;

  • IT providers;

  • Cybersecurity providers;

  • Professional advisers;

  • Accountants;

  • Lawyers;

  • Government authorities where legally required.

Third parties receive only information reasonably necessary for the relevant service, where applicable.

49. Payment Providers

Payments may be processed by independent payment providers.

When you make a purchase, payment information may be transferred directly to the relevant payment processor.

The payment processor may process your information under its own privacy policy and terms.

Examly does not control the privacy practices of independent payment providers.

50. Shipping Providers

To fulfill your order, we may provide information to shipping, courier, logistics, and fulfillment companies.

This may include:

  • Name;

  • Shipping address;

  • Telephone number;

  • Email address;

  • Order number;

  • Delivery information.

This information is used to fulfill and deliver your order.

51. International Transfers

Some service providers may process personal information outside your country or outside the European Economic Area.

Where applicable law requires safeguards for international transfers, we will use an appropriate legally recognized transfer mechanism.

This may include:

  • An adequacy decision;

  • Standard Contractual Clauses;

  • Other legally recognized safeguards.

The countries involved may change as our service providers and technology infrastructure change.

52. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required by law.

For example:

  • Order records may be retained for accounting, tax, warranty, legal, and dispute-resolution purposes;

  • Customer-support records may be retained for as long as reasonably necessary;

  • Marketing information may be retained until you unsubscribe or withdraw consent, subject to applicable legal requirements;

  • Security information may be retained for a reasonable period necessary to protect our systems.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

53. Your Privacy Rights

Where the GDPR applies, you may have rights including:

Right of Access

You may request a copy of personal information we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete information.

Right to Erasure

You may request deletion of your personal information in certain circumstances.

This right is subject to legal exceptions.

Right to Restriction

You may request that we restrict processing in certain circumstances.

Right to Data Portability

Where applicable, you may request your personal information in a structured, commonly used, and machine-readable format.

Right to Object

You may object to certain processing based on legitimate interests.

You may also object to direct marketing.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw consent at any time.

Right to Complain

You may lodge a complaint with a competent data-protection supervisory authority.

54. Exercising Privacy Rights

To exercise your privacy rights, contact:

support@examly-store.com

Please provide sufficient information for us to identify and process your request.

We may request reasonable information to verify your identity before providing personal information or making certain changes.

55. Children's Privacy

Our website is not specifically directed toward children.

We do not knowingly collect personal information from children where doing so is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where this should not have occurred, please contact:

support@examly-store.com

56. Data Security

We use reasonable technical and organizational measures designed to protect personal information against:

  • Unauthorized access;

  • Unauthorized disclosure;

  • Accidental loss;

  • Destruction;

  • Alteration;

  • Misuse;

  • Other unlawful processing.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

57. Data Breaches

If we become aware of a personal-data breach, we will assess the incident and take appropriate action in accordance with applicable law.

Where legally required, we may notify relevant authorities and/or affected individuals.

58. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for:

  • Their privacy policies;

  • Their security;

  • Their content;

  • Their practices;

  • Their services.

You should review the privacy policy of any third-party website you visit.

59. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business;

  • New products;

  • New technologies;

  • Changes in service providers;

  • Changes in law;

  • Changes in our privacy practices.

We will update the "Last Updated" date when changes are made.

Where required by law, we may provide additional notice or obtain consent.

60. Contact Us

For questions about this Privacy Policy or how Examly handles personal information:

Examly

Email: support@examly-store.com

61. Final Legal Notice

This Agreement is intended to describe the general terms under which Examly operates its online store and handles customer information.

Nothing in this Agreement is intended to:

  • Remove mandatory consumer rights;

  • Reduce statutory warranty rights;

  • Remove statutory withdrawal rights;

  • Exclude liability that cannot legally be excluded;

  • Override mandatory consumer-protection legislation;

  • Restrict rights granted by applicable data-protection law.

If any provision of this Agreement conflicts with a mandatory legal requirement applicable to a customer, the mandatory legal requirement will prevail.

Contact: support@examly-store.com

Examly