Terms of service
OVERVIEW
Welcome to Examly! The terms "we", "us" and "our" refer to Examly. Examly operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Examly is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Examly reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Examly confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Examly may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Examly, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Examly, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Examly.
Examly's names, logos, product and service names, designs, and slogans are trademarks of Examly or its affiliates or licensors. You must not use such trademarks without the prior written permission of Examly. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
Examly is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Examly. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Examly, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Examly.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Examly, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY Examly, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Examly, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Examly, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.
SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Examly is headquartered. You and Examly consent to venue and personal jurisdiction in such courts.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@examly-store.com.
Our contact information is posted below:
support@examly-store.com
PRIVACY POLICY & TERMS OF SERVICE
Last Updated: August 21, 2026
This Privacy Policy and Terms of Service ("Agreement") governs your use of the Examly website, online store, products, and related services.
By accessing, browsing, or using the Examly website, or by placing an order through our online store, you acknowledge that you have read, understood, and agreed to the applicable terms contained in this Agreement.
If you do not agree with these terms, please do not use the website or purchase products from Examly.
PART I — TERMS OF SERVICE
1. About Examly
The Examly website and online store are operated under the name Examly.
For customer support, orders, returns, warranty claims, complaints, or questions regarding these Terms, you can contact us at:
Email: support@examly-store.com
2. Acceptance of These Terms
By using the Examly website or purchasing a product, you agree to comply with these Terms of Service and all applicable laws and regulations.
If you are purchasing products on behalf of a company, organization, or other legal entity, you confirm that you have authority to enter into the transaction on its behalf.
3. Eligibility
You may use the Examly website only if you are legally capable of entering into a binding agreement under the laws applicable to you.
You are responsible for ensuring that the information you provide to us is accurate, complete, and up to date.
You must not use the website or our products for any unlawful purpose.
4. Our Products
Examly offers consumer products including electronic calculators, pens, accessories, and related products.
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate.
However:
-
Product images may differ slightly from actual products;
-
Colors may appear differently depending on your device;
-
Packaging may vary;
-
Product specifications may occasionally be updated;
-
Product availability may change;
-
Minor manufacturing differences may occur.
We reserve the right to correct typographical, pricing, technical, or product-description errors.
5. Intended and Lawful Use of Products
Some Examly products may include functions such as note storage, electronic features, applications, connectivity, or other capabilities.
The availability of a particular function does not mean that its use is permitted in every situation.
You are solely responsible for determining whether a product is permitted in:
-
An examination;
-
A classroom;
-
A university;
-
A school;
-
A professional certification test;
-
A workplace;
-
A competition;
-
Any other regulated or supervised environment.
Examly does not encourage cheating, academic misconduct, fraud, deception, or violation of examination or institutional rules.
You are solely responsible for complying with the rules of the institution, examination authority, employer, testing center, or other organization governing your use of the product.
You must not use Examly products for unlawful purposes.
6. Product Availability
We do not guarantee that every product displayed on our website will remain available.
We may:
-
Limit quantities;
-
Discontinue products;
-
Change product specifications;
-
Change prices;
-
Remove products;
-
Refuse orders where reasonably necessary.
If a product becomes unavailable after you have placed an order and we are unable to fulfill the order, we will notify you and refund any amount paid for the unavailable product.
7. Prices
Product prices are displayed in the currency shown on the website or at checkout.
Where applicable, taxes and mandatory charges will be displayed before you complete your purchase.
Depending on the destination country, additional customs duties, import taxes, brokerage fees, or other charges may apply.
We reserve the right to change prices at any time.
A price change will not affect an order that has already been accepted and confirmed, except where an obvious pricing error has occurred.
8. Pricing Errors
Although we make reasonable efforts to ensure that all prices are accurate, occasional errors may occur.
If a product has been listed at an obviously incorrect price, we may:
-
Contact you regarding the error;
-
Cancel the affected order; and
-
Refund any payment already made.
We will not knowingly charge you a materially incorrect price without informing you.
9. Orders
When you place an order through our website, you are submitting an offer to purchase the selected products.
After submitting your order, you may receive an order confirmation email.
An order confirmation confirms that we have received your order. It does not necessarily mean that the order has been finally accepted if additional verification is required.
We may refuse or cancel an order where reasonably necessary, including where:
-
A product is unavailable;
-
There is an obvious pricing or product-description error;
-
We suspect fraud or unauthorized activity;
-
Shipping restrictions prevent delivery;
-
The order information is incomplete or inaccurate;
-
The transaction creates a legal, security, or operational risk;
-
The order violates these Terms or applicable law.
If we cancel an order after receiving payment, we will refund the amount paid for the cancelled portion of the order.
10. Payment
Payment must be completed using an available payment method displayed at checkout.
Payments may be processed by third-party payment providers.
You authorize the relevant payment provider to process the transaction for the amount displayed at checkout.
Examly does not control third-party payment providers and is not responsible for payment failures caused by their systems.
11. Shipping and Delivery
We aim to process and dispatch orders within the estimated timeframe displayed on our website or at checkout.
Delivery times are estimates unless expressly stated otherwise.
Delivery may be delayed by circumstances including:
-
Carrier delays;
-
Customs processing;
-
Public holidays;
-
Weather;
-
Incorrect addresses;
-
Import restrictions;
-
Transportation disruptions;
-
International shipping conditions;
-
Events outside our reasonable control.
Where tracking is available, we may provide tracking information after dispatch.
For EU consumers, mandatory delivery rights continue to apply. In particular, EU rules generally provide that goods should be delivered within the agreed period or, where no delivery period has been agreed, within 30 days.
12. Delivery Address
You are responsible for providing an accurate and complete delivery address.
If a package cannot be delivered because the address supplied by you is incorrect or incomplete, additional delivery costs may arise.
Where reasonably possible, we may attempt to contact you to resolve the issue.
13. International Orders and Customs
For international orders, the destination country may impose:
-
Customs duties;
-
Import taxes;
-
Brokerage fees;
-
Customs-processing charges;
-
Other government charges.
Unless expressly stated otherwise at checkout, these charges may be the responsibility of the customer.
You are responsible for ensuring that the products you order may legally be imported into your country.
Examly does not guarantee that every product can be imported into every jurisdiction.
14. Returns
Examly currently offers a 30-day return policy.
Unless mandatory law provides otherwise, you may request a return within 30 days of receiving your order.
To request a return, contact:
Please include:
-
Your order number;
-
Your name;
-
Email address used for the order;
-
Product you wish to return;
-
Reason for return, if applicable;
-
Photographs or additional information if requested.
We will provide return instructions after reviewing your request.
The 30-day Examly return policy is a voluntary commercial return policy and does not reduce or replace any mandatory consumer rights.
15. EU 14-Day Right of Withdrawal
If you are a consumer located in the European Union and your purchase qualifies as a distance contract, you generally have a statutory right to withdraw from the purchase within 14 days without providing a reason.
For goods, the 14-day period generally begins when you or a person designated by you receives the goods.
This statutory right exists independently of Examly's voluntary 30-day return policy.
Nothing in these Terms limits or removes mandatory statutory withdrawal rights.
16. Exercising Your Withdrawal Right
If you wish to exercise your statutory withdrawal right, you may contact:
You may provide a clear statement that you wish to withdraw from your purchase.
Please include, where possible:
-
Your name;
-
Order number;
-
Email address;
-
Product concerned;
-
Date of order;
-
Date of delivery.
You do not have to use specific wording provided that your intention to withdraw is clear.
17. Returning Products
Where you exercise a statutory withdrawal right, you generally must send the goods back without undue delay and no later than 14 days after notifying us of your withdrawal.
For voluntary returns outside mandatory statutory withdrawal rights, the return conditions communicated by Examly will apply.
Unless applicable law requires otherwise, customers may be responsible for the direct cost of returning goods.
18. Condition of Returned Products
Customers exercising statutory withdrawal rights may inspect products to the extent reasonably necessary to establish their nature, characteristics, and functioning.
However, a customer may be responsible for diminished value resulting from handling beyond what is reasonably necessary to inspect the product, where permitted by applicable law.
For voluntary returns outside statutory withdrawal rights, products should generally be returned:
-
In reasonable condition;
-
With relevant accessories;
-
With original packaging where reasonably possible;
-
Without unnecessary damage or modification.
Mandatory statutory rights are not limited by these voluntary conditions.
19. Refunds
Where a statutory withdrawal applies, we will process the applicable reimbursement in accordance with applicable law.
EU rules generally require reimbursement within 14 days of receiving the consumer's withdrawal notification, although the trader may, in certain circumstances, withhold reimbursement until the goods are returned or evidence of return is provided.
Refunds will generally be made using the original payment method.
Where applicable, the refund will include the cost of standard delivery originally paid by the customer. Additional costs resulting from choosing a more expensive delivery method may not be refundable where permitted by law.
20. Damaged, Defective, or Incorrect Products
If you receive a product that is:
-
Damaged;
-
Defective;
-
Incorrect;
-
Missing essential components; or
-
Materially different from what you ordered,
please contact:
as soon as reasonably possible.
Please provide your order number and photographs or other evidence where appropriate.
We will investigate the issue and provide the remedy required by applicable law or our applicable commercial policies.
21. Statutory Consumer Guarantee
If you are a consumer in the European Union, mandatory statutory consumer protections apply to qualifying purchases.
For new goods, EU consumer rules generally provide a minimum two-year legal guarantee against lack of conformity, subject to applicable national rules and exceptions.
Depending on the circumstances, a consumer may be entitled to:
-
Repair;
-
Replacement;
-
Price reduction; or
-
Refund.
The applicable remedy depends on the nature and circumstances of the defect and the applicable national law.
Nothing in these Terms reduces or excludes mandatory statutory consumer rights.
22. One-Year Commercial Warranty
Examly may advertise a one-year commercial warranty for certain products.
Where applicable, this warranty is an additional commercial warranty and does not replace or reduce mandatory statutory consumer rights.
The commercial warranty may cover defects in materials or workmanship occurring during the applicable warranty period.
The commercial warranty generally does not cover damage caused by:
-
Accidents;
-
Misuse;
-
Abuse;
-
Neglect;
-
Unauthorized modifications;
-
Unauthorized repairs;
-
Liquid damage;
-
Physical damage;
-
Improper charging;
-
Improper storage;
-
Normal wear and tear;
-
Failure to follow product instructions;
-
Use outside the intended purpose.
Mandatory statutory consumer rights remain unaffected.
EU consumer guidance confirms that a commercial warranty cannot replace or reduce the mandatory legal guarantee.
23. Warranty Claims
To submit a warranty claim, contact:
Please provide:
-
Order number;
-
Name;
-
Email address;
-
Description of the problem;
-
Photographs or video where reasonably necessary;
-
Any other information reasonably required to investigate the claim.
We may request reasonable troubleshooting steps before approving a replacement or other remedy.
24. Product Safety
Products must be used according to their instructions and intended purpose.
You should read all applicable instructions, warnings, charging requirements, and safety information provided with a product.
If you believe that an Examly product presents a safety issue, stop using it and contact:
25. Intellectual Property
Unless otherwise stated, the Examly website and its content are owned by or licensed to Examly.
This may include:
-
Logos;
-
Brand names;
-
Product names;
-
Text;
-
Graphics;
-
Images;
-
Videos;
-
Product descriptions;
-
Website design;
-
Software;
-
Marketing materials;
-
Other website content.
You may access the website for personal and lawful purposes.
You may not, without authorization:
-
Copy substantial portions of the website;
-
Reproduce Examly branding commercially;
-
Use Examly trademarks without permission;
-
Scrape website content abusively;
-
Republish proprietary content;
-
Create a competing website using our proprietary materials;
-
Reverse engineer the website except where permitted by law.
26. User Reviews and Content
If you submit reviews, comments, photographs, testimonials, or other content to Examly, you represent that:
-
You have the right to submit the content;
-
The content does not infringe another person's rights;
-
The content is not unlawful;
-
The content does not contain malicious software;
-
The content is not fraudulent.
To the extent permitted by law, you grant Examly a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, and distribute submitted content for legitimate business purposes, including marketing and website operation.
You retain ownership of your original content.
27. Prohibited Uses
You may not use our website or products to:
-
Violate applicable law;
-
Commit fraud;
-
Facilitate criminal activity;
-
Attempt unauthorized access to our systems;
-
Distribute malware;
-
Interfere with website security;
-
Abuse promotions;
-
Misrepresent your identity;
-
Infringe intellectual-property rights;
-
Harm other users;
-
Circumvent technical restrictions;
-
Engage in activity that creates unreasonable risk to Examly or others.
28. Academic and Examination Rules
Examly products may include features that could be restricted by educational institutions or examination authorities.
You are solely responsible for determining whether use of a product is permitted in a particular examination, assessment, classroom, or educational environment.
Examly does not guarantee that a product is permitted by:
-
Schools;
-
Universities;
-
Examination boards;
-
Testing centers;
-
Professional certification organizations;
-
Employers;
-
Government authorities.
Examly does not encourage users to violate examination rules or academic-integrity policies.
29. Website Availability
We make reasonable efforts to keep the website operational.
However, we do not guarantee uninterrupted availability.
The website may occasionally be unavailable due to:
-
Maintenance;
-
Technical problems;
-
Hosting issues;
-
Security incidents;
-
Updates;
-
Network problems;
-
Events outside our reasonable control.
30. Third-Party Services
Our website may use third-party services, including:
-
Payment processors;
-
Hosting providers;
-
Analytics providers;
-
Advertising platforms;
-
Shipping companies;
-
Email providers;
-
Fraud-prevention services;
-
Customer-support services.
Third-party providers may have their own terms and privacy policies.
31. Privacy
Our collection, use, storage, and disclosure of personal information is described in Part II — Privacy Policy of this document.
32. Limitation of Liability
To the maximum extent permitted by applicable law, Examly will not be responsible for indirect, incidental, special, consequential, or unforeseeable losses arising from use of the website or products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
Nothing in these Terms excludes or limits:
-
Mandatory consumer rights;
-
Liability for fraud or fraudulent misrepresentation;
-
Liability for death or personal injury where such exclusion is prohibited;
-
Product liability that cannot legally be excluded;
-
Any other liability that cannot legally be limited.
33. Force Majeure
Examly will not be responsible for delays or failures caused by circumstances outside our reasonable control.
These may include:
-
Natural disasters;
-
War;
-
Terrorism;
-
Government restrictions;
-
Strikes;
-
Transportation disruptions;
-
Customs delays;
-
Internet failures;
-
Telecommunications failures;
-
Power failures;
-
Cybersecurity incidents;
-
Supplier disruptions;
-
Other extraordinary events outside our reasonable control.
34. Changes to These Terms
We may update these Terms from time to time.
The updated version will be published on the website with a revised "Last Updated" date.
Changes will generally apply from the date of publication unless applicable law requires otherwise.
Changes will not retroactively remove mandatory rights that apply to transactions already completed.
35. Governing Law
These Terms are governed by the laws applicable to the legal entity operating Examly, subject to mandatory consumer-protection laws applicable to the customer.
If you are a consumer in the European Union, nothing in this section is intended to remove or restrict mandatory rights available to you under the laws applicable to your place of residence.
36. Complaints and Dispute Resolution
If you have a complaint or dispute, please contact us first:
We will make reasonable efforts to resolve legitimate complaints amicably.
Consumers may also have access to mandatory consumer dispute-resolution mechanisms and courts available under applicable law.
Nothing in these Terms prevents a consumer from exercising mandatory legal rights.
37. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.
38. No Waiver
If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce that provision in the future.
39. Contact Information
For all questions regarding orders, products, returns, refunds, warranties, complaints, privacy, or these Terms:
Examly
Email: support@examly-store.com
PART II — PRIVACY POLICY
40. Privacy Policy
This Privacy Policy explains how Examly ("Examly", "we", "us", or "our") collects, uses, stores, protects, and shares personal information when you visit our website, purchase our products, contact us, subscribe to marketing communications, or otherwise interact with our services.
41. Information We Collect
Depending on how you interact with our website, we may collect:
Identity Information
-
Full name;
-
Username, where applicable;
-
Customer account information.
Contact Information
-
Email address;
-
Telephone number;
-
Shipping address;
-
Billing address.
Order Information
-
Products purchased;
-
Order number;
-
Order date;
-
Purchase amount;
-
Delivery information;
-
Return information;
-
Warranty information.
Payment Information
Payment providers may process:
-
Card information;
-
Cardholder information;
-
Billing information;
-
Transaction identifiers;
-
Payment status;
-
Fraud-prevention information.
Where possible, payment information is processed directly by specialized payment providers rather than stored directly by Examly.
Customer Support Information
We may collect information you provide when communicating with us, including:
-
Emails;
-
Support requests;
-
Complaints;
-
Return requests;
-
Warranty requests;
-
Other correspondence.
Technical Information
When you use our website, we may automatically collect:
-
IP address;
-
Browser type;
-
Device type;
-
Operating system;
-
Language;
-
Approximate location derived from IP address;
-
Pages visited;
-
Products viewed;
-
Links clicked;
-
Time and date of visits;
-
Referring websites;
-
Session information;
-
Error information;
-
Other technical information.
42. How We Use Your Information
We may use personal information to:
-
Process orders;
-
Process payments;
-
Deliver products;
-
Provide tracking information;
-
Process returns;
-
Process refunds;
-
Handle warranty claims;
-
Provide customer support;
-
Communicate with you;
-
Operate our website;
-
Improve our products and services;
-
Analyze website performance;
-
Prevent fraud;
-
Detect security threats;
-
Protect our business;
-
Send marketing communications where permitted;
-
Comply with legal obligations;
-
Establish or defend legal claims.
43. Legal Bases for Processing
Where the GDPR applies, we may rely on one or more of the following legal bases.
Contract
We may process information when necessary to fulfill an order or provide services requested by you.
Legal Obligation
We may process information where necessary to comply with laws, regulations, tax requirements, accounting requirements, or other legal obligations.
Legitimate Interests
We may process information where necessary for legitimate business interests, provided those interests are not overridden by your rights and freedoms.
Examples include:
-
Website security;
-
Fraud prevention;
-
Customer support;
-
Business administration;
-
Improving services;
-
Protecting legal rights.
Consent
Where required by law, we may process personal information based on your consent.
You may withdraw consent at any time.
44. Marketing Communications
If you subscribe to our marketing communications, we may send:
-
Promotions;
-
Discounts;
-
New product announcements;
-
Product launches;
-
News;
-
Other marketing communications.
Where consent is required, we will obtain the appropriate consent before sending marketing communications.
You can unsubscribe at any time by:
-
Clicking the unsubscribe link in an email; or
-
Contacting support@examly-store.com.
Withdrawal of consent does not affect the lawfulness of processing that occurred before withdrawal.
45. Cookies
Our website may use cookies and similar technologies.
Cookies may be used for:
-
Shopping-cart functionality;
-
Checkout;
-
Authentication;
-
Security;
-
Website functionality;
-
Preferences;
-
Analytics;
-
Advertising;
-
Marketing measurement.
Some cookies may be strictly necessary for the website to function.
Where applicable law requires consent for non-essential cookies, we will request consent before activating them.
You may also be able to manage cookies through your browser settings or our cookie-management system.
Disabling certain cookies may affect website functionality.
46. Analytics
We may use analytics technologies to understand:
-
How visitors use our website;
-
Which products receive interest;
-
Which pages are visited;
-
How users navigate the website;
-
Website performance;
-
Conversion rates;
-
Marketing effectiveness.
Where required by law, non-essential analytics technologies will only be activated after obtaining the necessary consent.
47. Advertising
We may use third-party advertising and marketing technologies to promote Examly.
Depending on the technology used, these providers may receive information regarding:
-
Website visits;
-
Product views;
-
Advertisements viewed;
-
Advertisement interactions;
-
Purchases;
-
Other marketing events.
Where applicable law requires consent for such technologies, we will obtain consent before activating them.
48. Sharing Personal Information
We do not sell your personal information in exchange for money.
However, we may share personal information with service providers when reasonably necessary to operate our business.
These may include:
-
Payment processors;
-
E-commerce platforms;
-
Website-hosting providers;
-
Shipping companies;
-
Fulfillment providers;
-
Email providers;
-
Customer-support platforms;
-
Analytics providers;
-
Advertising providers;
-
Fraud-prevention providers;
-
IT providers;
-
Cybersecurity providers;
-
Professional advisers;
-
Accountants;
-
Lawyers;
-
Government authorities where legally required.
Third parties receive only information reasonably necessary for the relevant service, where applicable.
49. Payment Providers
Payments may be processed by independent payment providers.
When you make a purchase, payment information may be transferred directly to the relevant payment processor.
The payment processor may process your information under its own privacy policy and terms.
Examly does not control the privacy practices of independent payment providers.
50. Shipping Providers
To fulfill your order, we may provide information to shipping, courier, logistics, and fulfillment companies.
This may include:
-
Name;
-
Shipping address;
-
Telephone number;
-
Email address;
-
Order number;
-
Delivery information.
This information is used to fulfill and deliver your order.
51. International Transfers
Some service providers may process personal information outside your country or outside the European Economic Area.
Where applicable law requires safeguards for international transfers, we will use an appropriate legally recognized transfer mechanism.
This may include:
-
An adequacy decision;
-
Standard Contractual Clauses;
-
Other legally recognized safeguards.
The countries involved may change as our service providers and technology infrastructure change.
52. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required by law.
For example:
-
Order records may be retained for accounting, tax, warranty, legal, and dispute-resolution purposes;
-
Customer-support records may be retained for as long as reasonably necessary;
-
Marketing information may be retained until you unsubscribe or withdraw consent, subject to applicable legal requirements;
-
Security information may be retained for a reasonable period necessary to protect our systems.
When information is no longer required, we may delete, anonymize, or securely dispose of it.
53. Your Privacy Rights
Where the GDPR applies, you may have rights including:
Right of Access
You may request a copy of personal information we hold about you.
Right to Rectification
You may request correction of inaccurate or incomplete information.
Right to Erasure
You may request deletion of your personal information in certain circumstances.
This right is subject to legal exceptions.
Right to Restriction
You may request that we restrict processing in certain circumstances.
Right to Data Portability
Where applicable, you may request your personal information in a structured, commonly used, and machine-readable format.
Right to Object
You may object to certain processing based on legitimate interests.
You may also object to direct marketing.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw consent at any time.
Right to Complain
You may lodge a complaint with a competent data-protection supervisory authority.
54. Exercising Privacy Rights
To exercise your privacy rights, contact:
Please provide sufficient information for us to identify and process your request.
We may request reasonable information to verify your identity before providing personal information or making certain changes.
55. Children's Privacy
Our website is not specifically directed toward children.
We do not knowingly collect personal information from children where doing so is prohibited by applicable law.
If you believe that a child has provided personal information to us in circumstances where this should not have occurred, please contact:
56. Data Security
We use reasonable technical and organizational measures designed to protect personal information against:
-
Unauthorized access;
-
Unauthorized disclosure;
-
Accidental loss;
-
Destruction;
-
Alteration;
-
Misuse;
-
Other unlawful processing.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
57. Data Breaches
If we become aware of a personal-data breach, we will assess the incident and take appropriate action in accordance with applicable law.
Where legally required, we may notify relevant authorities and/or affected individuals.
58. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for:
-
Their privacy policies;
-
Their security;
-
Their content;
-
Their practices;
-
Their services.
You should review the privacy policy of any third-party website you visit.
59. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
-
Changes in our business;
-
New products;
-
New technologies;
-
Changes in service providers;
-
Changes in law;
-
Changes in our privacy practices.
We will update the "Last Updated" date when changes are made.
Where required by law, we may provide additional notice or obtain consent.
60. Contact Us
For questions about this Privacy Policy or how Examly handles personal information:
Examly
Email: support@examly-store.com
61. Final Legal Notice
This Agreement is intended to describe the general terms under which Examly operates its online store and handles customer information.
Nothing in this Agreement is intended to:
-
Remove mandatory consumer rights;
-
Reduce statutory warranty rights;
-
Remove statutory withdrawal rights;
-
Exclude liability that cannot legally be excluded;
-
Override mandatory consumer-protection legislation;
-
Restrict rights granted by applicable data-protection law.
If any provision of this Agreement conflicts with a mandatory legal requirement applicable to a customer, the mandatory legal requirement will prevail.
Contact: support@examly-store.com
Examly